At Priyal Voice Overs (PVO), we strive for customer satisfaction. If you're not happy with the services we provide, please read our Refund Policy below:

Eligibility for Refund

Refunds will be considered only if the voice-over work is not delivered as per the agreed terms (e.g., style, tone, and script).

Requests for refunds must be submitted within 7 days of receiving the final voice-over file.

Non-Refundable Items

Payments for completed projects are non-refundable once the recording has been delivered, even if the client decides not to use the material.

No refunds will be issued for cancellations made after work has started, except in exceptional cases.

Process for Refund

To request a refund, please contact us with your project details and reason for dissatisfaction.

If the refund is approved, it will be credited to the original payment method within 14 business days.

Revisions and Adjustments

We offer free minor revisions if the original voice-over does not meet the agreed-upon specifications.

Major revisions outside the scope of the original agreement may be subject to additional charges.

Cancellation

If a project is canceled before work begins, a full refund will be issued.

If cancellation occurs after work has begun, the client will be charged for the work completed up until the cancellation point.